Support

We answer every message

Contact us

General help, billing and anything that is not working: [email protected]

Privacy, data protection and GDPR requests: [email protected]

You do not need an account to contact us. We aim to reply within one business day.

Common questions

Revia is not replying in Slack

Revia only sees channels it belongs to. Invite it with /invite @Revia in the channel, or send it a direct message. If it still does not answer, disconnect and reconnect Slack from Settings → Integrations.

How do I add Revia to a Slack channel?

Type /invite @Revia in the channel. You can also mention @Revia directly in a public channel and it will reply in the thread.

Can I connect more than one Slack workspace?

Yes. Each workspace is stored separately, and you can add another from Settings → Integrations → Add another Slack.

How do I disconnect Revia?

Open Settings → Integrations and press Disconnect on the workspace you want to remove. You can also remove the app from the Slack side under Apps → Revia → Configuration.

How do I delete my data?

Visit the account deletion page, or email us and we will remove your account and its stored messages.

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